YR Yaya’s Boutique

Exchange Policy

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We have a 30-day exchange policy, which means you have 30 days after receiving your item to

request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn

or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you will have to send an email to us specifying the reason why.

If your exchange is accepted, we’ll send you a return shipping label as well as instructions on how

and where to send your package. Items sent back to us without first requesting an exchange will not

be accepted.

You can always contact us for any exchange questions at yryayasboutique@gmail.com or via

phone/text at 832-981-9292.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damage

or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items

Unfortunately, we cannot accept returns/exchange on sale items, discounted items or gift cards.

Store Credit

You will only have 30 days from the date your exchange was approved to keep your store credit

active.

Exchanges

We will notify you once we’ve received and inspected your item being exchanged, we will let you

know if the exchange was approved or not. If approved. If approved, you may choose any other

item/clothing available. You will have 30 Days from the approval date to keep your exchange option

valid. The fastest way to ensure you get what you want is to return the items you have, and once the

return is accepted, make a separate purchase for the new item. For any questions, please contact us

via phone/text at 832-981-9292 or by email at yryayasboutique@gmail.com